Privacy Policy

This Privacy Policy applies to the website hyperclouds.nl and to related business communications and services provided by HyperClouds.

HyperClouds Website: hyperclouds.nl Email: info@hyperclouds.nl Chamber of Commerce / KVK: KVK 97173827

HyperClouds is the data controller for the processing of personal data as described in this Privacy Policy.

Depending on how you interact with us, we may collect and process the following personal data: first and last name, company name, job title, email address, phone number, address details, billing and payment information, correspondence and message content, information submitted through contact forms, technical data such as IP address, browser type, device information, operating system, referral URL, and website usage data, cookie and tracking data where applicable, and any other personal data you voluntarily provide to us.

We only collect personal data that is necessary for the purposes described in this Privacy Policy.

We may collect personal data when you visit our website, when you contact us by email, phone, or contact form, when you request information about our services, when you become a customer, supplier, or business contact, when you enter into an agreement with us, through cookies and similar technologies where applicable, and through normal business communication and relationship management.

We process personal data to respond to questions, requests, or contact form submissions; to provide our consulting and related services; to prepare proposals, agreements, and project documentation; to manage customer and supplier relationships; to communicate regarding projects, assignments, invoices, and support; to improve our website, services, and user experience; to maintain website security and prevent abuse or fraud; to comply with legal and administrative obligations; and to establish, exercise, or defend legal claims where necessary.

We process personal data only where we have a valid legal basis under the GDPR. Depending on the situation, this may include consent, performance of a contract, legal obligation, and legitimate interests, provided those interests are not overridden by your rights and freedoms.

Where we rely on consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.

Our website may use cookies, browser storage, and similar technologies for functional, analytical, and, where applicable, marketing purposes. At present, the website mainly stores consent preferences in browser storage. Where required by law, we will request your consent before placing non-essential cookies or similar technologies on your device.

More information about our use of cookies is available in our separate Cookie Policy.

We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

In general: contact requests are kept for as long as needed to handle the request and reasonable follow-up; customer and contract data for the duration of the business relationship and applicable statutory retention periods; invoicing and financial records as long as required under tax and accounting laws; and website analytics and technical logs for a limited period appropriate to the purpose and system configuration.

Specific retention periods may vary depending on the nature of the relationship, the service provided, and legal obligations.

We may share personal data with third parties where necessary for our business operations or legal obligations, including hosting providers, IT and website service providers, email and communication providers, cloud and collaboration platform providers, accounting, legal, or professional advisers, payment service providers, and public authorities or regulators where required by law.

We only share personal data where necessary and, where applicable, under appropriate contractual safeguards.

Where personal data is transferred outside the European Economic Area, HyperClouds will ensure that appropriate safeguards are in place as required by applicable data protection law, such as adequacy decisions, contractual safeguards, or other lawful transfer mechanisms.

HyperClouds takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures are designed to reflect the nature of the data processed and the level of risk involved.

However, no website, platform, or data transmission method can be guaranteed to be fully secure.

Under the GDPR, you may have the following rights, subject to applicable conditions and limitations: the right to access your personal data, the right to rectify inaccurate personal data, the right to erase personal data, the right to restrict processing, the right to object to processing, the right to data portability, the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with a supervisory authority.

In the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens.

To exercise your rights, please contact us using the contact details listed below.

Our website may contain links to third-party websites or services. HyperClouds is not responsible for the privacy practices, content, or operation of such third-party websites. We recommend reviewing their privacy policies separately.

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal data from children through the website.

HyperClouds may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date. We recommend checking this page regularly.

If you have any questions about this Privacy Policy or the way HyperClouds processes personal data, please contact:

HyperClouds Website: hyperclouds.nl Email: info@hyperclouds.nl Chamber of Commerce / KVK: 97173827

If you believe that HyperClouds is processing your personal data in breach of applicable law, you have the right to submit a complaint to the relevant supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.